Download Services

Services Pulse

Services Pulse

April 2021

Key Points

  • Services Pulse up in April
  • Three in ten firms expect to increase basic pay over the next 12 months
  • 65% have ambitions to grow their business in the next 1 to 3 years

Services Pulse

April 2021

Services Pulse

April 2021

87.8

+14.2 on previous index reading

Services Pulse

April 2021

Demand / Turnover

Past 3 Months

Shape Created with Sketch. 25%
46%
29%

Balance -4%

(+18 on previous reading)

Services Pulse

April 2021

Demand / Turnover

Next 3 Months

Shape Created with Sketch. 50%
42%
9%

Balance +41%

(+11 on previous reading)

Services Pulse

April 2021

Jobs

Past 3 Months

Shape Created with Sketch. 8%
81%
11%

Balance -3%

(+12 on previous reading)

Services Pulse

April 2021

Jobs

Next 3 Months

Shape Created with Sketch. 26%
72%
2%

Balance +24%

(+10 on previous reading)

Services Pulse

April 2021

Input Costs Excluding Labour

Past 3 Months

Shape Created with Sketch. 34%
58%
8%

Balance +26%

(+10 on previous reading)

Services Pulse

April 2021

Selling Prices

Next 3 Months

Shape Created with Sketch. 20%
77%
3%

Balance +16%

(+6 on previous reading)

Services Pulse

April 2021

Export Orders

Next 3 Months

Shape Created with Sketch. 43%
50%
7%

Balance +35%

Services Pulse

April 2021

Pay Intentions

Next 12 Months

Change Response
Shape Created with Sketch. Increase
> 4% 11%
2% to 4% 14%
< 2% 4%
Stay more or less the same
68%
Decrease
< 2% 0%
2% to 4% 1%
> 4% 1%

Services Pulse

April 2021

Business Ambitions

Next 1 to 3 years

65% growth trajectory
35% less ambitious

24%Confident, actively pursuing opportunities

27% Prefer to stay same size

41%Plan to grow but remain cautious

8%Intend to scale down